Política de envío
At Magnetic Gal Wardrobe, we strive to provide a smooth and efficient shipping experience. Please review our shipping policy to understand processing times, shipping options, and other important details.
Processing & Shipping Times
- We utilize USPS as our primary shipping carrier.
- After your payment is verified, orders are processed and prepared for shipping within 1-2 business days.
- Once your order has shipped, you will receive an email confirmation with your tracking number.
- If you do not receive tracking information within 3 days of purchase, please contact us at support@magneticgal.com.
Shipping Options & Rates
- We offer USPS Priority Mail and USPS Priority Mail Express shipping.
- Shipping rates are calculated at checkout based on your delivery address and order weight.
Promotional Free Shipping
- Enjoy free standard shipping on qualifying orders!
- Free shipping orders are delivered within 4-7 business days (depending on USPS transit times).
- This offer applies to standard shipping only—expedited or express shipping options are available at an additional cost.
Important Shipping Information
- Once your order leaves our warehouse, we are not responsible for lost, damaged, or stolen packages.
- Delivery times are estimated and not guaranteed, as they depend on USPS transit times.
- During peak seasons, please allow extra time for processing and delivery due to postal delays.
Lost Packages
If your tracking shows "delivered" but you have not received your package:
- Double-check your shipping confirmation email to ensure the address entered at checkout is correct.
- Check with neighbors or household members to see if the package was received by mistake.
- If the address is incorrect/incomplete, contact USPS to update the address (if possible). We are not responsible for incorrect shipping addresses entered at checkout.
- If the address is correct, contact USPS to file a missing mail claim. USPS will investigate and attempt to redeliver the package.
- We cannot replace or reimburse lost items until 30 days after the claim is closed by USPS.
For any shipping-related questions, feel free to reach out to us at support@magneticgal.com.